LIVE ONLINE WEBINAR
Understanding ITIL V5
A practical introduction to modern IT service management.
ABOUT THE WEBINAR
A Practical Introduction to Modern IT Service Management
Join us for a focused introduction to ITIL Version 5 and its role in modern service management. This session will explore key concepts designed to help organizations deliver better services and create greater value.
Whether you are new to ITIL or looking to update your knowledge, this webinar will provide practical insights that you can apply within your team and organization.
A Clear ITIL Version 5 Overview
Understand the essential concepts, structure and terminology of ITIL Version 5.
Practical Service Management
Explore how modern service management principles can support more effective service delivery.
Designed for Modern Teams
Discover relevant ideas and practical takeaways for today’s evolving organizations.
SESSION HIGHLIGHTS
What You’ll Learn
This session will provide a clear and practical introduction to ITIL Version 5, with insights you can apply within your team and organization.
ITIL Version 5 Fundamentals
Understand the key concepts, terminology and overall structure of ITIL Version 5.
Core Principles
Explore the principles that support effective decision-making and value creation.
Service Value
Learn how different components work together to support better services and outcomes.
Key Practices
Discover important practices that contribute to effective service management.
Practical Applications
Explore examples of how ITIL concepts can be applied within modern organizations.
Next Steps
Get guidance on continuing your ITIL learning and developing your service management skills.
MEET THE SPEAKER
MR. JoHN SMITH
ITIL Version 5 Certified Trainer | IT Service Management Consultant
An experienced IT service management professional who helps organizations improve service delivery, strengthen processes and create greater value through practical ITIL implementation.
REGISTER FOR THE WEBINAR
Reserve Your Spot
Complete the form below to secure your place in this live online session. We’ll send the webinar access details and important event updates to your email.