IT Service Management • Professional Development

ITIL® Foundation Version 5

Master IT Service Management for the AI Era. Join an intensive 3-day, instructor-led workshop designed to help IT professionals strengthen modern service management capability through practical learning, exercises and exam preparation.

🗓️ Nov. 18–20, 2026*
📍 Alabang, Muntinlupa*
⏱️ 3 Days
🏨 Face-to-Face Hotel Workshop
REGISTER YOUR INTEREST WATCH TRAINING OVERVIEW

*Working event details for page development. Final schedule and venue to be confirmed.

BEFORE YOU REGISTER

Hear Directly From Your Trainer

Discover what ITIL Version 5 means for today’s IT professionals, what you can expect during the 3-day workshop, and how the training can help you build stronger service management capability.

I'M INTERESTED — SEND ME THE DETAILS

WHY THIS TRAINING?

People. Processes. Technology. Greater Value.

IT service management is ultimately about creating value. This workshop brings ITIL Foundation Version 5 into a focused, face-to-face learning experience for professionals working across service delivery, process improvement, technology and business value.

01

Lead Better Services

Strengthen the service-management mindset needed to connect people, priorities and outcomes.

02

Improve How Work Gets Done

Explore better ways of working through structured practices, exercises and knowledge checks.

03

Connect Technology & People

See service management in the context of modern digital and AI-enabled organizations.

04

Create Greater Value

Build capability around continuous improvement and value-focused service management.

WHAT TO EXPECT

An Intensive 3-Day Face-to-Face Learning Experience

Designed as a professional workshop—not simply another classroom course—the program combines instructor-led learning with practice and interaction.

✓ Instructor-led ITIL Foundation Version 5 workshop
✓ Exercises and practical knowledge checks
✓ Mock-exam preparation
✓ Face-to-face hotel classroom environment
✓ Professional networking with fellow IT practitioners
✓ Learning materials and certification/exam arrangements subject to final package confirmation

WHO SHOULD ATTEND

Built for IT Professionals Who Want to Move Forward

The workshop is intended for professionals responsible for delivering, supporting, managing or improving IT-enabled services.

IT Service Managers
IT Managers / Heads of IT
Service Desk Managers
IT Support Professionals
System Administrators
Network / Infrastructure
Professionals
IT Operations Professionals
Project Managers & Business
Analysts
IT Consultants

WORKING AGENDA

Your 3-Day Workshop Journey

The detailed curriculum is still to be supplied by the training team. The structure below is intentionally marked as a working placeholder.

DAY 1 — FOUNDATION

Modern IT Service Management

  • ITSM context and fundamentals
  • ITIL V5 overview
  • Core concepts and terminology
  • Exercises and knowledge checks
DAY 2 — APPLICATION

From Principles to Practice

  • People, process and technology
  • Service value and improvement
  • Practical scenarios
  • Guided exercises
DAY 3 — PREPARATION

Apply, Review & Prepare

  • Practical implications
  • Knowledge review
  • Mock-exam preparation
  • Next steps and Q&A
PHOTO
MEET YOUR TRAINER

Trainer Name — To Be
Confirmed

Add the trainer’s professional bio, ITSM/ITIL credentials, years of experience, industries served, certifications and relevant training experience here.

Why this matters: the trainer section should establish credibility before asking the visitor to register.

FOR ORGANIZATION

Training More Than One Member of Your IT Team?

Upskillz IT Academy plans to accommodate corporate and group registrations for organizations that want to strengthen service-management capability across their teams.

✓ Options for small groups and larger IT teams
✓ Corporate registration assistance
✓ Group pricing / proposal subject to final commercial terms
✓ Suitable for IT, service management, shared services, BPO, banking, telecom and other service-intensive teams
REQUEST CORPORATE INFORMATION
WORKING EVENT DETAILS

Reserve Your Interest Early

Seats are planned to be limited for the face-to-face workshop. Submit your details now and the Upskillz team can send you the confirmed schedule, venue, package inclusions and registration instructions as soon as they are finalized.

₱38,000*
Working individual rate for page development

*Temporary. Final rate, early-bird offer, certification/exam inclusions and payment terms must be confirmed before public launch.

GET TRAINING DETAILS

QUESTIONS BEFORE YOU REGISTER?

Quick Answers

When is the ITIL Foundation Version 5 workshop?
The paid workshop is planned for November 2026. The exact dates shown on this draft page are temporary and must be confirmed by the training team.
Where will the training be held?
The project is being developed as a face-to-face hotel workshop in the South Metro Manila area. The exact hotel and final location are still to be confirmed.
Is the ITIL certification exam included?
The campaign blueprint discusses certification/exam arrangements, but the final inclusion has not yet been confirmed. We will update this page once the commercial package and current requirements are finalized.
Are official learning materials included?
Official or approved learning materials may be included as applicable, subject to the final training package.
Do you offer corporate or group registration?
Yes, corporate and group registration is part of the planned commercial approach. Final group rates and terms are still to be confirmed.
How do I register or inquire?
Complete the form below. The Upskillz team can contact you with the final schedule, venue, price, inclusions and registration steps.

REGISTER YOUR INTEREST

Interested in ITIL® Foundation Version 5?

No need to book a call just to get started. Leave your details and tell us whether you're inquiring for yourself or for a team. We’ll send you the confirmed training information and next steps.