PRIVACY POLICY
1. Introduction
Welcome to UpSkillz IT Academy (“UpSkillz Academy,” “we,” “our,” or “us”).
We value your privacy and are committed to protecting the personal information you share with us when visiting our website, registering for training programs, submitting inquiries, or using our services.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its implementing rules and regulations, and other applicable Philippine data protection laws.
By using our website at https://upskillzacademy.com/, you acknowledge this Privacy Policy. Where consent is legally required, we will request it separately.
2. Information We Collect
We may collect the following personal information when you interact with our website or services:
Personal Information
Full name
Email address
Contact number
Company or organization name
Job title or professional designation
Training or certification interests
Information provided through registration, inquiry, or contact forms
Training and Registration Information
Selected training programs or courses
Preferred training schedules
Individual or corporate registration details
Training participation and completion records
Certification-related information, where applicable
Payment Information
When you register for paid training programs, we may collect transaction details, payment confirmation, billing information, and other information necessary to process and verify payments.
Payments processed through third-party payment providers may be subject to their respective privacy policies and security practices.
Website Usage Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and device information
Pages visited and website interactions
Date and time of visits
Cookies and similar technologies
3. How We Use Your Information
We may use your personal information for the following purposes:
Responding to inquiries and training requests
Processing course registrations and enrollments
Providing training schedules, updates, and program information
Coordinating training sessions, workshops, and certification-related activities
Processing payments and issuing transaction confirmations
Providing customer support and administrative assistance
Improving our website, training programs, and services
Sending promotional communications, newsletters, or training announcements where permitted by law or with your consent when required
Complying with applicable legal and regulatory obligations
We process personal information only when there is an appropriate lawful basis, including consent, contractual necessity, legal obligations, or other grounds permitted under applicable law.
4. Sharing and Disclosure of Information
UpSkillz Academy does not sell your personal information.
We may share relevant information with trusted third parties when reasonably necessary to deliver our services, including:
Training instructors and authorized program coordinators
Certification and examination providers
Payment processing providers
Website hosting, registration, and technology service providers
Authorized business partners involved in training delivery
Government agencies or regulatory authorities when required by law
We take reasonable steps to ensure that third parties receiving personal information maintain appropriate confidentiality and data protection safeguards.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor interactions, and improve the user experience.
Depending on the technologies enabled on our website, cookies may be used for website performance, analytics, and user preferences.
You may manage or disable cookies through your browser settings. Some website features may not function properly when certain cookies are disabled.
Where legally required, we will obtain your consent before using non-essential cookies.
6. Data Security
We implement reasonable and appropriate organizational, physical, and technical security measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
Access to personal information is limited to authorized individuals who require it for legitimate business purposes.
Although we take reasonable precautions, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, resolve disputes, and maintain legitimate business records.
When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable data protection requirements.
8. Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012, you have rights regarding your personal information, subject to applicable legal conditions and exceptions.
These include:
Right to Be Informed: Know how and why your personal information is collected and processed.
Right to Access: Request access to personal information held about you.
Right to Object: Object to certain processing activities as permitted by law.
Right to Rectification: Request correction of inaccurate or incomplete personal information.
Right to Erasure or Blocking: Request removal, blocking, or destruction of personal information when legally applicable.
Right to Data Portability: Obtain a copy of your personal information in an appropriate format when applicable.
Right to Damages: Seek compensation for damages resulting from violations of your data privacy rights.
Right to File a Complaint: Lodge a complaint with the National Privacy Commission.
You may also withdraw consent where consent is the lawful basis for processing, subject to applicable legal limitations.
9. Third-Party Websites and Services
Our website may contain links to external websites, certification providers, learning platforms, or other third-party services.
We are not responsible for the privacy practices, content, or security policies of third-party websites.
We encourage visitors to review the privacy policies of external services before providing personal information.
10. Children's Privacy
Our training programs and website services are primarily intended for students, professionals, and organizations seeking educational and career development opportunities.
Where personal information of minors is collected, we will apply appropriate safeguards and obtain parental or legal guardian consent when required by applicable law.
11. International Data Transfers
Certain service providers or technology platforms supporting our website and training operations may process or store information outside the Philippines.
Where international transfers occur, we will take reasonable steps to ensure that personal information remains protected in accordance with applicable Philippine data privacy requirements.
12. Updates to This Privacy Policy
UpSkillz Academy may update this Privacy Policy periodically to reflect changes in our services, website operations, business practices, or applicable laws.
Any updates will be published on this page, together with the revised effective date.
We encourage visitors to review this Privacy Policy regularly.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, you may contact us through:
UpSkillz IT Academy
Website: https://upskillzacademy.com/
Email: joycebr@upskillzacademy.com
Data Protection Officer or Privacy Contact: joycebr@upskillzacademy.com
We will address privacy-related inquiries and requests in accordance with applicable data protection laws.